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We've compiled a list of the most common questions we get asked. If you have any other questions, please feel free to reach out to us.
How do message credits work?
One response with the default model GPT-3.5-turbo, costs 1 credit. A response with GPT-4 costs 20 credits due to its higher costs on OpenAI. You can change the AI model in chatbot settings as needed.
Is the message credit limit per chatbot or per account?
The message limit is per account, not per chatbot. This means that the total number of messages sent across all chatbots in your account cannot exceed the limit set by your pricing plan.
What happens if I exceed the message limit in my plan?
If you exceed the message limit in your plan, the chatbot will stop accepting new questions. To continue using the chatbot, you can upgrade to a higher plan with a higher message limit. If you don't upgrade, the chatbot will resume accepting new questions at the beginning of the next billing cycle.
How can I determine the number of characters of my data?
When you upload a file or input your website, our platform will display the number of characters in your data.
Can I upgrade or downgrade my plan anytime?
Yes, you can upgrade or downgrade your plan at any time.
Can I cancel my subscription anytime?
Yes, you can cancel your subscription at any time. However, no refunds will be provided for any remaining time in your subscription period.
Do you offer any discount?
Yes, we offer a discount for annual subscriptions. By subscribing to an annual plan, you will receive two months for free.
We are an AI-powered chatbot builder that allows you to create your own ChatGPT-like chatbot in just minutes. Upload a document or enter a website URL, and our chatbot will be able to answer any questions related to the content. Add the chat widget to your website and offer your visitors instant answers without the need for manual researchContact Us ngranja19 leonardo_savvy
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